Help Center

Frequently Asked Questions

Popular Questions

How long will it take to get my order?

Do you have a satisfaction guarantee?

What if I don’t like the portrait you draw?

Can you do humans?

Photo Info

What makes a good photo?

How do I upload a photo with multiple pets?

Can I edit my order after it was made?

When do I get my digital art file?

Will my photo upload work?

Can you do full body artworks?

Shipping Info

Do multiple items ship separately?

How fast is “First in Line” shipping?

Do you ship anywhere?

Do I have to pay any customs fees if I live outside the USA?